Terms of service
Crisp & Chew — Terms of Service
Effective Date: July 2024
Introduction
Welcome to www.crispnchew.com (the “Site”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site.
Use of the Site
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Eligibility: By using the Site, you represent and warrant that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian.
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License: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Site for personal, non-commercial use.
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Prohibited Activities: You agree not to:
– Use the Site for any unlawful purpose.
– Interfere with or disrupt the Site or servers/networks connected to the Site.
– Attempt to gain unauthorized access to any portion of the Site.
– Transmit any viruses, malware, or other harmful code.
Account Registration
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Account Creation: To purchase products, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date.
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Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Notify us immediately of any unauthorized use.
Product Purchases
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Orders: By placing an order on the Site, you agree to purchase the products listed in your order. All orders are subject to acceptance and availability.
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Pricing: All prices are listed in U.S. Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes or shipping fees.
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Payment: Payment must be made at the time of purchase using one of the payment methods provided on the Site.
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Shipping: We make reasonable efforts to ship products promptly. Shipping times and costs vary based on your location and the shipping method selected. Orders are typically processed and baked within 7–10 business days and shipped Monday–Wednesday to maintain freshness.
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Returns and Refunds: We do not accept refunds, as all cookies are baked to order. However, if an order arrives incorrect or damaged, we will make it right with a replacement or store credit. Please contact us at hello@crispnchew.com with your order details.
Promotions and Discounts
Any promotions, discounts, or special offers are subject to change or cancellation at any time without notice. Promotions cannot be applied retroactively to previous purchases.
Use of Our Images and Content
All images, videos, product photography, and other visual content on this Site and our social media accounts are the property of Crisp & Chew. You may not copy, reproduce, distribute, or use any of our images, logos, or other content for commercial purposes without our express written consent.
Sharing our images on social media for personal, non-commercial purposes — such as reposting with credit or tagging us — is welcome and appreciated.
Intellectual Property
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Ownership: All content on the Site, including text, graphics, logos, images, and software, is the property of Crisp & Chew or its licensors and is protected by intellectual property laws.
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Limited License: You may access, view, and print a copy of the content on the Site for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
Privacy
Your submission of personal information through the Site is governed by our [Privacy Policy]. By using the Site, you consent to our collection and use of your information as described there.
Disclaimers and Limitation of Liability
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No Warranties: The Site and its content are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted or error-free.
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Limitation of Liability: To the fullest extent permitted by law, Crisp & Chew shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or purchase of products.
Indemnification
You agree to indemnify, defend, and hold harmless Crisp & Chew and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of the Site or violation of these Terms.
Termination
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion if we believe a user has violated these Terms or engaged in fraudulent or harmful activity.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Williamson County, Texas.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
Crisp & Chew
Georgetown, Texas
Email: hello@crispnchew.com